A truck supplier’s asset management expertise has become a critical aspect of any truck deal, which is why some companies are opting for multi vendor service contracts (MVS), says Nicholas Allen, Jungheinrich UK after sales director.
Effective fleet management is now regarded as essential if optimum truck performance is to be achieved and, at sites where a mixed forklift fleet is in operation, it is increasingly popular for a single supplier to assume total responsibility for managing the entire fleet in an MVS contracts.
Allen says MVS contracts offer a number of benefits to the truck user. For instance, clarity on support cost as the user receives a single invoice from a single supplier. Also, the fact that there is a single point of contact for the entire fleet simplifies the user’s management control process and allows set key performance indicators to be introduced across the entire fleet which leads to reduced truck downtime and greater productivity. Accountability issues are also straightforward.
“Jungheinrich has been offering MVS for number of years and our highly skilled engineers and support teams are able to provide total maintenance cover for all major brands of materials handling equipment,” says Allen. “Where a breakdown is reported, we are able to complete most on site calls the same day.”