Are you tired of feeling overwhelmed when it comes to selecting new software for your business? You’re not alone. With so many software options available, it’s important to take the time to understand the requirements and benefits you want to achieve. After all, 75% of companies consider their ERP project a failure!*

To help you mitigate risks and make a confident purchase decision, Service Geeni, a leading service management software specialist has produced a comprehensive FREE De-Risking Guide to help you purchase software with confidence.

FREE Guide: De-Risking Your Software Purchase

With nearly 40 years of experience in the service management software industry Service Geeni understand the challenges that come with choosing the right solution for your specific needs. This FREE guide offers valuable insights, strategies and practical tips to help you identify your core requirements, set clear objectives, evaluate potential solutions, and negotiate the best terms for your agreement. We’ve also included tips on how to plan and coordinate the deployment of your chosen software solution effectively and efficiently.

What Really Matters to You

Identifying the problems and limitations is the best first step. Once you’ve listed your core requirements and objectives, only then should you evaluate potential software solutions. Consider what features and benefits are most valuable to you, and don’t be swayed by flashy marketing. You want a software solution that can truly deliver on its promises and is right for your business.

You will then move on to the most important phase – evaluating the software. This is where the de-risking guide really comes in handy, providing you with the key questions to ask vendors and factors to consider when assessing a range of software options.

Build a REAL Business Case

One of the most common reasons for failure stems from failing to quantify the value of processes and improvements. This is critical to ensure you select the software that will provide the best returns. All too often teams choose a software based on the latest shiny tech, falling for a good sales pitch, whilst failing to prioritise the more important functionality their teams need to make big improvements in productivity and profitability. Once you know the value of processes and functionality you can prioritise requirements and then start to build a business case that calculates returns over time based on your real data.

So, Why Service Management Software?

Service Management Software is the ultimate solution for businesses looking to optimise service workflows, enhance customer satisfaction, and drive data-informed decisions. With streamlined processes, real-time communication, and seamless collaboration, service management software empowers organisations to thrive in a competitive industry while ensuring efficiency, cost-effectiveness, and exceptional service delivery.

If you’re ready to take the next step and start de-risking your software purchasing process, download our FREE comprehensive guide here. You can also visit to learn more.