Union Industries, the UK market leading designer and manufacturer of industrial rapid roll doors, is expanding its servicing department in response to the volume of enquiries and renewals it is receiving for its Lifetime Warranty Scheme, which provides a guarantee for up to 25 years.
Leeds-based Union Industries designs, manufactures, installs and maintains its own range of high speed doors, which are used in every type of industry and for a multitude of reasons; to help reduce heat loss in factories, maintain hygiene levels in food production facilities, control temperatures in chill & cold stores, and protect people & production processes from cold draughts – to name but a few.
Graham Bickerdike, Electrical Engineering Director who heads up the Installations & Service Department, said: “We are experiencing a tremendous uptake in the amount of service requests and Lifetime Warranty renewals for our fast acting roller doors, which do require servicing to ensure their trouble free operation, especially considering the amount of use they get; many of our doors may rise and lower up to 1.5 million times a year.
“We use top quality components to ensure extremely well engineered products, which we are proud to say are very reliable indeed.
“These robustly engineered products are covered by the machinery directive and so require a service by a qualified technician at least once a year to ensure safe & trouble free operation”.
There are two levels of cover for Union’s Lifetime Warranty scheme; ‘Standard Cover’ for doors doing up to 100,000 cycles per year, which includes once service visit per year, and ‘Super Cover’ for doors doing in excess of that. ‘Super Cover’ means the doors are serviced by Union Industries technicians at least twice each year.
The Lifetime Warranty scheme membership can be renewed on an annual basis, with one fixed annual fee per door which is determined from the level of cover required. This means that Maintenance Managers at customers’ sites can plan their expenditure budget for their Union Industries doors accordingly.
Mr Bickerdike said: “The doors are incredibly reliable but as with all machinery, regular servicing is essential. Servicing is only effective if it’s done as a preventative measure as opposed to being done reactively when a door needs attention.”
He added that it is also important that Union Industries rapid roll doors are serviced at the correct intervals, and by fully trained engineers; other contract door service companies might not have a full understanding of all industrial doors on the market. It is beneficial for customers to use Union Industries – the Original Equipment Manufacturer (OEM) – for servicing.
Tel: 0113 244 8393
Email: enquiries@unionindustries.co.uk
Web: www.unionindustries.co.uk
